Frequently Asked Questions

We have compiled a list of frequently asked questions about OpenSeat. See if your question is answered below. If not, contact us!

Hosting/creating events

Does OpenSeat help hosts with setting up or organising their event?

What are some ideas for hosting an OpenSeat event?

Can I see previous examples of OpenSeat events hosted on the platform?

Where can I host an OpenSeat event?

What fees does OpenSeat charge as a platform?

Can OpenSeat be used to host events that are free to attend?

Can OpenSeat be used to host fundraising events?

Editing or cancelling events

Can a host change the date of an event if they have a low number of attendees? 

Can I cancel an event if there are a low number of attendees or I am no longer able to host?

Sales, marketing and payments

When will I receive my payout for hosting an OpenSeat event?

As a host, what can I expect from OpenSeat in terms of marketing and exposure?

Can I sell tickets for my event on OpenSeat in addition to doing so privately?

Food and meals

Does the meal have to be homemade? 

What if I want to host a ‘meal’ with only beverages - like a tea & coffee or wine-tasting event? 

Am I allowed to serve or sell alcohol at my event?

I want to host, but I don't want to cook and don't have enough space - what do I do?

Attendance

Can I cancel my attendance at an OpenSeat meal?

Can I bring young children with me to an event, and if so, do I need to book for them?

I had a bad experience at an OpenSeat event and would like a refund. Can I get one?

Safety

How does OpenSeat verify that guests are who they say they are?

Are OpenSeat Venues verified? 

Can OpenSeat be held liable if anything goes wrong?

What procedures should guests or hosts follow if anything bad happens at an OpenSeat event?

Are OpenSeat events safe?

OpenSeat differentiators

Is this platform only for foodies and fine dining experiences?

Does conversation have to be a central element of an OpenSeat event? Do there need to be a conversation topic?

What are the primary use cases for OpenSeat?

Is OpenSeat available in other countries? 

OpenSeat and other platforms

How is OpenSeat different from AirBnB Experiences?

How is OpenSeat different from Meetup.com?

How is OpenSeat different from Quicket or Webtickets?

Technical Issues & Support

I'm stuck while registering on the platform. What should I do?

I'm stuck while trying to host an event. What should I do?